APPROVED CAPTURE SCOPE
What becomes structured evidence
- Workflow trigger, owners, systems and completion state
- Permitted actions, handoffs and dependencies
- Exceptions, tacit rules and escalation paths
- Outputs, service levels and verified outcomes
CROSS-SYSTEM KNOWLEDGE WORK
Capture business operations for dependable AI.
Capture the tribal knowledge, system handoffs and exception handling that make an internal process work in practice.
Scope this workflowEXPERT JUDGMENT
Decisions the evaluation must preserve
- Which path applies to this case?
- What information is missing or inconsistent?
- Which action completes the work safely?
REUSABLE CUSTOMER ASSETS
What your team receives
- Canonical workflow and exception map
- Representative multi-step episodes
- Quality, cost, latency and risk baseline
- Release gate and production-review policy
RISK AND REVIEW
What stays explicitly controlled
- Cross-system access
- Undocumented exceptions
- Unclear ownership or completion